LA Animal Services Budget: City Council Meeting Today, April 27

LA Animal Services Budget: City Council Meeting Today, April 27

How to Speak Up Today and What Still Needs to Be Funded

After our last post, the response made one thing clear: the people of Los Angeles have questions and concerns, and they do not want another round of polished messaging while the basics of humane sheltering remain unstable. Understandable!

Some people asked whether this was all being pushed through without public input. Others said shelters do not just need more staff, they need better staff. Others questioned the newly announced ASPCA and Best Friends initiative in its entirety and argued that national organizations care more about branding, fundraising, and the politics of “no-kill” than about the day-to-day reality inside overcrowded municipal shelters.

 

Read the budget, get educated, & make a public comment.

Read the budget.

As of April 27, 2026, Council File 26-0600, the City’s FY 2026-27 Budget Proposal, remains pending in the Budget and Finance Committee. The City Clerk’s record shows the hearings were scheduled beginning April 24, with the committee authorized to recess as necessary through May 15, and that the item was recessed and continued to/for April 27, 2026. The Clerk’s public-participation page says people may comment on agenda items at committee or Council meetings, and written comments may be submitted through lacouncilcomment.com. The official LACityClerk YouTube channel lists “Budget Hearings – SAP – 4/27/26” at 3:30 PM. 

You can still make public comments about the proposed budget, and there is a hearing today, April 27th, at 3:30PM PT.

How to Leave a Public Comment

That file is the City’s “Budget Proposal Fiscal Year 2026-27” record, and on the Clerk’s file page there is a Public Comment option right on the record.

Use this method:

  1. Go to the Clerk’s public comment portal at lacouncilcomment.com. The Clerk’s own meetings page says that is where written comments for a Council file are submitted.
  2. In the search field, enter 26-0600 first. That is the most precise search.
    If that does not come up for some reason, search the title: Budget Proposal Fiscal Year 2026-27.
  3. Confirm you are on the right item by checking these details:
    • Council File: 26-0600
    • Title: Budget Proposal Fiscal Year 2026-27
    • Pending in Committee: Budget and Finance Committee
  4. Then submit your written comment under that file.

 

What is happening to the LAAS budget?

What the City is doing in this budget is not fully rebuilding LA Animal Services. It is trimming some parts, adding back a few selected items, and still leaving the department under pressure overall.

The proposed FY 2026-27 budget includes a $1 million “Position and Expense Reductions” item for Animal Services. In other words, the City is still expecting LAAS to absorb a significant cut somewhere in its operations. The budget documents also show additional reductions to expense accounts and so-called “efficiency improvements” in field and shelter operations. Even though there are a few targeted additions, including some money for animal care staffing, veterinary support, and volunteer support, the overall message is not “LAAS is being fully restored.” The message is “LAAS is still being asked to do more with less.”

That is why the medical issue matters so much.

The problem is not just this year’s budget. The problem is that medical care appears to have been underfunded for years. According to the Neighborhood Council Budget Advocates addendum, LAAS’s medical-supplies budget used to sit at $488,591. It was then cut to $388,591, briefly restored, and then cut again and left there. LAAS asked to return to the old $488,591 level for FY 2026-27, but even that would not really be enough in today’s dollars. The addendum says that if this line had simply kept up with inflation, it would now need to be a little over $670,000.

That means the fight is not over a luxury increase. It is over whether LAAS can even get back to an older funding level that already did not account for rising costs.

The same addendum says LAAS has had to use more than $744,000 in Animal Welfare Trust Fund donations since FY 2019-20 just to cover medical-supply needs. That is a major red flag. Donations are supposed to help expand care, improve services, or support special projects. They should not have to function as a backup plan for basic medical necessities.

The food issue tells the same story. The Budget Advocates say LAAS’s food budget has also been underfunded for years. They say the City gave LAAS only $200,000 for food in FY 2025-26, which did not even cover five months, and that the department had to keep relying on donations to fill the gap. LAAS requested $400,000 for FY 2026-27, which shows how far off the prior number was from actual need.

So when we talk about medicine and food, we are not talking about extras. We are talking about the most basic level of care animals need in order to stay healthy, recover from illness, cope with shelter stress, and remain adoptable.

That is why this should not be framed like a one-time budget dispute or a confusing accounting issue. The larger pattern is that LAAS has repeatedly had to rely on donations to cover core care. That suggests a chronic underfunding problem, not a temporary hiccup.

 

The same concern applies to enrichment. The Budget Advocates urged the City to continue full funding for Dogs Playing for Life, describing it as essential for enrichment, exercise, and adoptability. A City Clerk search result for the department’s FY 2026-27 budget memo states that the proposed budget includes no funding to continue LAAS’s canine-enrichment agreement with DPFL.

 

People are also reacting to the ASPCA and Best Friends announcement, and that deserves careful wording, too.

What the current public record supports is this: LA Animal Services announced a joint, multi-year $14 million funding and operational support initiative with the ASPCA and Best Friends. LAAS says the initiative is designed to prevent unnecessary intake, improve in-shelter care and operational efficiency, and increase positive outcomes such as adoption, fostering, and reunification. LAAS also says the proposal includes $7 million in grant funding for more than 20 critical staffing roles, plus four embedded staff members to support training, implementation, and animal health and safety. The LAAS FAQ says this is not a takeover and describes it as a combination of funding and expertise meant to strengthen the City’s system from within.

That does not mean every criticism people have about Best Friends or the broader “no-kill” movement is irrational. It does mean the debate should be accurate.

Best Friends’ own page says “no-kill” does not mean zero euthanasia. It uses a 90% save-rate benchmark and says shelters meeting that benchmark are considered no-kill under that framework. That is exactly why the term causes so much confusion and backlash: people hear “no-kill” and understandably assume it means no animals are euthanized. That is not how Best Friends defines it. 

 

But whatever anyone thinks about the branding, the material question before the City right now remains concrete…

Will Los Angeles fully fund the basics or not?

Will it fully fund medicine or not?

Will it stop relying on donations to cover food and medical supplies or not?

Will it protect enrichment programs that keep dogs behaviorally viable or not?

Will it fund prevention at the level needed to reduce intake pressure before animals ever enter the shelters or not?

 

On that front, the case for stronger prevention is well supported.

The Neighborhood Council Budget Advocates recommend approving the full $31,869,100 LAAS operational request with no cuts, while also adding $4 million above the requested amount for the Animal Sterilization Fund and $1 million above the requested amount for the Citywide Cat Program.

The same report says the total requested FY 2026-27 budget, including non-departmental spay/neuter funding, is $39,785,296, with $7,916,196 requested for spay/neuter.

LA Animal Services’ own Citywide Cat Program page says it allocates funding for at least 20,000 community cat sterilizations annually, in a separate account from the funds designated for residents’ owned pets.

That is what people should be pressing the City on now.

Fund shelter medicine.
Fund food.
Fund staffing.
Fund spay/neuter.
Fund the Citywide Cat Program.

 

How to leave public comment

Submit written comment on Council File 26-0600 through lacouncilcomment.com. The Clerk’s public-participation page directs the public to submit written comments. The same page states that agenda-item comments may be made at committee or Council meetings, and that if a committee does not hear public comment on an item, an opportunity will be provided during the Council meeting. (clerk.lacity.gov)

 

Sample written comment

Please protect and fully fund Los Angeles Animal Services in the FY 2026-27 budget.

I urge the City to approve the full LAAS operational request of $31,869,100 with no cuts and to protect the core lines that directly affect animal welfare and public safety. Shelter medicine, medical supplies, food, enrichment, and adequate staffing are not optional. LAAS has already faced chronic underfunding, and donations should not be used to backfill basic medical and food costs year after year.

I am especially asking the City to protect funding for veterinary and medical care, food, and shelter for sheltered animals, while also strengthening prevention through spay/neuter funding and the Citywide Cat Program.

A new general manager and outside partnership do not replace the City’s responsibility to fund humane sheltering. Please do not balance this budget on the backs of sheltered animals. Fund the basics. Protect prevention. Give LAAS the resources it needs to care for animals humanely and safely.

Sources

  • City Clerk Council File 26-0600, Budget Proposal Fiscal Year 2026-27, including current status and action history.
  • Office of the City Clerk, Council and Committee Meetings page, including public comment and written comment instructions.
  • Official City Clerk calendar landing page.
  • Official LACityClerk YouTube channel listing for today’s budget hearings stream.
  • Mayor Karen Bass appointment announcement for Gabrielle Amster.
  • LA Animal Services press release on the ASPCA and Best Friends $14 million initiative.
  • LA Animal Services partnership FAQ page.
  • FY 2026-27 Proposed Budget Supporting Information, including Animal Services reductions and adds.
  • Department of Animal Services budget memo snippet on no proposed funding to continue Dogs Playing for Life.
  • Neighborhood Council Budget Advocates report and addendum on LAAS operational funding, DPFL, medical supplies, food, and spay/neuter.
  • LA Animal Services Citywide Cat Program page.
  • Best Friends definitions of “no-kill” and the 90% benchmark.
LA Animal Services Has a New General Manager, a New National Partnership, and a New Budget

LA Animal Services Has a New General Manager, a New National Partnership, and a New Budget

Los Angeles Animal Services is entering another major transition, and this time the headlines are big enough to make people think real change may finally be coming.

Mayor Karen Bass has appointed Gabrielle Amster as the new General Manager of LA Animal Services, pending City Council confirmation. At the same time, LA Animal Services, the ASPCA, and Best Friends Animal Society have announced a multi-year $14 million initiative, and the City has released its FY 2026-27 proposed budget. On paper, that looks like momentum, but Los Angeles has a long history of asking the shelter system to survive on optimism, partnerships, and damage control rather than on durable public investment.

LA Animal Services is one of the largest municipal shelter systems in the country, serving approximately 50,000 animals each year and responding to more than 20,000 emergency calls involving animals and people in danger.

New GM: Who is Gabrielle Amster?

On paper, Gabrielle Amster brings a strong animal-welfare resume to a department that urgently needs experienced leadership.

Mayor Bass’ office says Amster brings more than 19 years of experience in nonprofit and municipal animal welfare and credits her with advancing innovation, collaboration, staff development, and life-saving outcomes. The Mayor’s announcement highlights her tenure at Wallis Annenberg PetSpace, where she reportedly increased adoptions, improved staff retention, expanded access to spay/neuter and veterinary services, and strengthened ties to the Los Angeles community.

Public biographical material from CalAnimals adds depth. Before leading PetSpace, Amster served as executive director of the Palm Springs Animal Shelter and held leadership roles at the Santa Fe Animal Shelter, Woods Humane Society, and Animal Trustees in Austin. CalAnimals also credits her with creating more inclusive adoption processes, reducing the length of stay through canine and feline enrichment, expanding adoption awareness, and supporting pet owners with practical solutions. It further notes that during her first year at PetSpace, adoption and transfer intake increased by nearly 50 percent.

Her background suggests she understands more than placement numbers. It suggests she understands operations, enrichment, community-facing services, access to care, and the reality that shelters do not improve simply because someone declares a new era. They improve when work is done inside the buildings, and systems outside the buildings are improved simultaneously.

That said, one person is not a miracle worker. A capable general manager can help stabilize culture, expectations, and accountability. A capable general manager cannot single-handedly erase chronic underfunding, staffing shortages, medical bottlenecks, overcrowding, or years of political failure. Los Angeles should absolutely give Amster the chance to lead, but the City should not set her up to absorb systemic failures that require budgetary and policy solutions.

 

 

New partnership: what is the $14M ASPCA-Best Friends deal?

The new partnership is real, significant, and worth paying attention to. It is also important not to oversimplify it.

On April 20, LA Animal Services announced that, in collaboration with LAAS, the ASPCA, and Best Friends Animal Society, it is launching a joint, multi-year $14 million funding and operational support initiative. LAAS describes it as the largest combined investment by those two national organizations in a single municipal shelter system.

The initiative is built around three stated priorities: preventing unnecessary shelter intake through community engagement, improving in-shelter care and operational efficiency, and increasing positive outcomes, including adoptions, foster care, and reunification with owners.

LAAS says the ASPCA and Best Friends are committed to an initial three-year period and that LAAS will maintain key positions and programmatic advancements for an additional three years after the grant period.

According to the official LAAS release, LAAS will receive funding from the ASPCA and Best Friends to support more than 20 critical staffing roles, including expanded adoption and foster teams and dedicated specialists for community cat programs. In addition, the ASPCA and Best Friends will place four experienced staff members inside LAAS facilities to provide hands-on support in training, program development, implementation, and animal health and safety. The initiative also includes enhanced intake strategies, stronger foster capacity, return-to-owner work, field-based reunifications, training, data management, volunteer engagement, and community outreach.

That is substantial help, but we hope the City of Los Angeles can permanently fund the shelter system in the future. The public description focuses on staffing, systems, training, community engagement, and operations. It does not describe a direct one-for-one backfill for shelter medicine, animal food, or medical-supply line items in the City budget. The partnership may help indirectly by improving throughput and support, but it should not be treated as an excuse for the City to underfund core care.

That is one of the most pressing points this moment demands: philanthropy can help build a bridge, but it should not become the operating model for a municipal shelter system.

 

 

New budget: what is actually in it?

This is where the conversation has to become much more precise.

The official FY 2026-27 proposed budget lists LA Animal Services at $28,963,055, composed of $27,814,477 in salaries and $1,148,578 in expenses. Compared with the FY 2025-26 adopted budget of $28,497,415, that is an increase of $465,640, or about 1.6%.

The same official budget documents show that LAAS was funded at $30,307,409 in FY 2024-25 and $31,699,537 in FY 2023-24. While the new proposal is slightly above last year, it remains about $1.34 million below FY 2024-25 and about $2.74 million below FY 2023-24. This is not a restoration budget. It is a modest bump after multiple years of erosion.

The supporting budget document also explicitly lists a $1.00 million “Animal Services – Position and Expense Reductions” efficiency/reduction item in the FY 2026-27 proposed budget. In other words, even with selected additions elsewhere in the recapitulation, LAAS is still being asked to absorb a real reduction. The budget documents I reviewed do not provide a plain-English explanation, such as “medical was cut because of X,” so the safest reading is that LAAS is once again being forced to absorb budget pressure in the kinds of flexible operating lines that are easiest to squeeze and hardest for animals to survive without. That last point is an inference from the structure of the budget, not a City explanation.

And this matters even more because we just watched LAAS go through a brutal budget cycle last year. In the 2025-26 proposed budget overview, the Chief Legislative Analyst said Animal Services was proposed for a $4.8 million reduction to $25.5 million, including the deletion of 62 filled positions and 60 vacant positions, but later modifications partially restored the cuts. That tells us something important: LAAS has already been a target in austerity budgeting, and that pattern is not theoretical.

 

 

What did LAAS actually gain in the FY 2026-27 proposal?

The Animal Services recap shows a mix of compensation adjustments, some continued services, some increased services, and several cuts. The visible LAAS-specific additions or continuations include:

Accounting Section Support: $62,881

Administrative Citation Enforcement Program Expense: $8,500

Animal Care Staffing Support: $542,548

District Supervisor: $114,604

Veterinary Medical Support: $207,994

Volunteer Program Support: $135,637

As-Needed Support: $40,242

Permits Section Support: $92,387

Public Records Request Support: $62,881

Restoration of One-Time Reductions: $300,000

These elements are not insignificant; many are crucial. Animal care staffing, veterinary support, volunteer assistance, and administrative and public-records support all matter, especially in an agency that requires operational efficiency and public accountability. However, they are included within a budget that remains too small to match the scale of the workload.

 

 

What is being cut, reduced, or left exposed?

The same Animal Services recapitulation shows the following LAAS reductions or offsets in the proposed budget:

Deletion of Funding for Resolution Authorities: ($1,049,809)

Deletion of One-Time Expense Funding: ($805,960)

Expense Account Reduction: ($839,623)

Field Operations Efficiency Improvement: ($82,616)

Shelter Operations Efficiency Improvement: ($80,812)

So yes, there are additions. But there are also real subtractions. That is why the budget feels so contradictory. It is doing two things at once: preserving or adding selected support lines while still squeezing the department overall.

Medical supply funding is cut, and this problem is not new. It is chronic.

This is the part that should alarm anyone who cares about actual animal welfare, not just public messaging.

A 2026 Budget Advocates addendum, which claims to have compiled its figures from the City’s White Books and LAAS’s requested budget, states that the medical supplies budget remained at $488,591 for years, dropped to $388,591 in FY 2022-23, was restored in FY 2023-24, then fell again to $388,591 in FY 2024-25 and stayed there in FY 2025-26. The same addendum says LAAS requested $488,591 for FY 2026-27, essentially a return to the old nominal level. It also notes that if the line had kept pace with inflation since FY 2014-15, it would need to be just over $670,000.

That same addendum states that those reductions forced LAAS to use more than $744,000 in Animal Welfare Trust Fund donations since FY 2019-20, just to meet animals’ medical-supply needs. That is not what donations should be used for. Donations should help expand care, not quietly plug a long-term municipal shortfall in basic shelter medicine.

The food numbers tell a similar story. The Budget Advocates report says LAAS’s food budget has been underfunded since FY 2020-21, forcing the department to use nearly $871,000 in donations to feed animals in City care. It says the City allocated only $200,000 for food in FY 2025-26, which did not even cover five months, and that the department had already used nearly $85,000 in donations for food by November 2025. The requested amount for FY 2026-27 was $400,000.

That is why the medical issue should not be framed as a one-year mystery. The deeper pattern is chronic underfunding of core care.

 

 

Is the new partnership covering the medical cuts?

Not on paper, no.

The official LAAS release describes the ASPCA and Best Friends initiative as grant funding for staffing roles and embedded operational support, with a focus on intake prevention, shelter operations, adoptions, fostering, reunification, community cat work, training, data management, and animal health and safety support. It does not describe a direct replacement for the City’s medical supplies or food accounts.

That distinction matters because people will hear “$14 million” and assume LAAS’s medical problems have just been solved. That is not what the public release says. The partnership may help relieve operational pressure. It may improve animal outcomes. It may strengthen care systems. But it is not a clean substitute for the City fully funding shelter medicine, food, enrichment, and staffing.

 

 

Dogs Playing for Life is At-Risk

The budget story is not just about medicine. It is also about enrichment and behavioral welfare.

In the 2024-25 year-end Financial Status Report, the CAO recommended transferring $213,562 to address projected overspending associated with the Dogs Playing for Life contract. Then, in the FY 2025-26 expenditures report, the CAO said the adopted budget had provided only $709,125 to fund the contract for six months, and that LAAS received an $800,000 ASPCA grant to cover the remaining six months. The department estimated $1,767,000 in DPFL contract expenditures in the current fiscal year.

According to the department’s FY 2026-27 proposed budget memo filed with the City Clerk, the Proposed Budget includes no funding to continue LAAS’s canine-enrichment agreement with Dogs Playing for Life.

What enrichment or playgroup systems will replace DPFL?

 

 

What else is still underfunded?

Prevention remains a major concern.

The Budget Advocates report recommends approving the full $31,869,100 LAAS operational request with no cuts, plus additional funding for spay/neuter and the Citywide Cat Program. It specifically recommends adding $4 million above the requested amount for the Animal Sterilization Fund and $1 million above the requested amount for the Citywide Cat Program.

These asks are not arbitrary. LAAS’s Citywide Cat Program states that it provides resources for community cat sterilization, includes annual funding for at least 20,000 community cat sterilizations, and is separate from funds designated for owned pets. In other words, the prevention side of the system already exists. It just needs to be protected and expanded if the City is serious about reducing intake pressure rather than merely reacting to it after the fact.

Public budget comments filed with the City also report that the total requested FY 2026-27 Animal Services budget, including the non-departmental spay/neuter request, was $39,785,296, with $7,916,196 requested for spay/neuter programs. Those same comments argue that even the requested spay/neuter amount was lower than the prior year’s request and still insufficient.

 

 

So what should people take from all of this?

Three things can be true at once.

A new general manager can be a good sign.

A major national partnership can be a good sign.

And the City can still be underfunding the core of humane sheltering.

Gabrielle Amster may very well be a strong appointment. The ASPCA and Best Friends initiative may genuinely help LAAS improve operations and outcomes. But the City’s own budget still leaves LAAS below prior-year funding levels, explicitly includes a $1 million position-and-expense reduction, and continues to expose the department’s most basic life-and-welfare lines, including medicine, food, and enrichment.

 

 

Call to action: fight for medical funding, because this is what actually keeps animals alive

If people want to know what to fight for, the answer is not vague.

Fight for the full restoration and protection of shelter medicine.

Fight for food funding that does not rely on donations to cover basic meals.

Fight for enrichment that keeps dogs behaviorally viable.

Fight for the full LAAS operational request, not another round of quiet trimming.

Fight for spay/neuter and community cat funding, because prevention is how you reduce suffering before it enters the kennel.

This is the plain truth: medicine is not a luxury line item. Food is not a luxury line item. Enrichment is not a luxury line item. These are the things that determine whether animals deteriorate, get sick, shut down, become harder to place, or die in a system that was supposed to protect them.

Los Angeles does not need another round of celebrating a reset while leaving the animals to absorb the consequences. It needs leadership, yes. It needs partnership, yes. But more than anything, it needs the City itself to fund the unglamorous core of humane sheltering as if it matters.

 

 

 

 

Source list

  • Mayor Karen Bass announcement appointing Gabrielle Amster as new General Manager of LA Animal Services.
  • LA Animal Services press release on the ASPCA and Best Friends $14 million initiative.
  • FY 2026-27 Proposed Budget summary and comparative tables for Animal Services.
  • FY 2026-27 Supporting Information showing the $1.00 million Animal Services “Position and Expense Reductions” line.
  • FY 2024-25 year-end FSR showing the transfer for Dogs Playing for Life.
  • FY 2025-26 expenditure report showing DPFL six-month funding and ASPCA grant support.
  • LA Animal Services Citywide Cat Program page.
  • CalAnimals biography for Gabrielle Amster.
  • Los Angeles Times reporting on Amster’s appointment and the conditions she is stepping into.
  • Chief Legislative Analyst overview of the 2025-26 proposed budget showing the prior $4.8 million proposed cut and deletion of 62 filled positions.
  • Neighborhood Council Budget Advocates report and addendum on LAAS operational, food, medical, DPFL, spay/neuter, and Citywide Cat funding.
  • City Clerk-filed FY 2026-27 department budget materials indicating the proposed budget does not fund continuation of Dogs Playing for Life and highlighting medical and food concerns.
Leadership Is Changing Again at LA Animal Services in California

Leadership Is Changing Again at LA Animal Services in California

Leadership at LA Animal Services May Be Changing Again. The Public Deserves Clarity, and the System Deserves Support.

 

LAAS Website: https://www.laanimalservices.com

 

We understand volunteers were recently told that leadership at LA Animal Services may be changing again. If that is true, the broader public should also receive clear, direct communication about what is happening and what comes next.

As of April 8, 2026, official public-facing materials were still identifying Annette Ramirez as Interim General Manager, including a March 5, 2026, LAAS release and a City Clerk council file on her 2025 interim extension that still showed as pending in committee.

We talk a lot about transparency because it helps the public understand how to support the system, the staff, the volunteers, the rescue partners, and ultimately the animals.

It also helps push back on the lazy and harmful narrative that shelter workers simply do not care, when in reality, public sheltering is shaped by staffing, funding, policy, intake pressure, leadership, and the structure of the system itself.

LA Animal Services’ own public materials say the department is committed to open and honest communication and complete transparency.

 

Why leadership at LAAS matters so much

LA Animal Services is not a small department. According to LAAS, it was established in 1863, operates six shelters, serves approximately 60,000 animals annually, responds to more than 20,000 emergency calls each year, and has 66 Animal Control Officers covering 468.7 square miles. LAAS also describes itself as one of the largest municipal shelter systems in the United States. When a department operating at that scale enters another leadership transition, that is not a minor internal personnel matter. It affects public service, field response, shelter operations, rescue coordination, volunteer engagement, and public trust.

 

A short timeline of the current leadership picture

Mayor Karen Bass announced on June 1, 2023, that she had selected Staycee Dains as the new General Manager of LA Animal Services following a nationwide search, and the Mayor’s office said the appointment would then go to the committee and City Council for confirmation. On June 26, 2023, Mayor Bass publicly applauded the City Council’s unanimous vote confirming Dains as General Manager.

That leadership chapter did not last. The Los Angeles Times and NBC Los Angeles reported in December 2024 that Dains had been on paid leave since August 2024 and that she resigned effective November 30, 2024, with Annette Ramirez stepping back in as interim. That reporting matters because it helps explain why the public remains unclear about who is actually leading the department and whether the permanent appointment process has now been completed.

 

“LA shelters” is not one single system

One of the biggest public misunderstandings in this space is structural: people often say “LA shelters” as if all shelters in Los Angeles operate under one chain of command. They do not.

LA Animal Services = City of Los Angeles

LA Animal Services is the City of Los Angeles department. It operates the six City shelters:

  • East Valley
  • Harbor
  • North Central
  • Chesterfield Square / South LA
  • West Los Angeles
  • West Valley

LAAS also makes an important distinction that the public often misses: you can adopt from any LAAS shelter, but found-pet intake is routed by service area. LAAS says that if you can temporarily care for a found pet under its Shelter-at-Home program, you should notify the closest LAAS center, send photos, and have the animal scanned for a microchip within the first four hours. If you cannot keep the animal temporarily, LAAS says to bring the pet to the shelter nearest to where it was found. LAAS also directs people to call 888-452-7381 for dangerous or loose animals and animal cruelty complaints.

There is another wrinkle that makes this even more confusing: some LAAS service-area pages include communities adjacent to, or associated with, City service zones. For example, the West Los Angeles service-area page lists areas including Beverly Hills, Venice, and Westchester, while the Chesterfield Square / South LA page lists a long range of neighborhoods from Koreatown to West Adams to South Los Angeles. The safest public advice is simple: if you want to adopt, go to any LAAS shelter; if you found an animal, check the correct service area or call first.

Los Angeles County Animal Care and Control = a separate department

By contrast, the Los Angeles County Department of Animal Care and Control is a completely separate agency. County DACC says it provides animal care and control services for all unincorporated County areas, 45 of the 88 incorporated cities in Los Angeles County, and even the City of Thousand Oaks in Ventura County. It operates seven animal care centers:

  • Agoura
  • Baldwin Park
  • Castaic
  • Carson / Gardena
  • Downey
  • Lancaster
  • Palmdale

County DACC is led by Marcia Mayeda, who the department says has served as director since July 2001. That means whatever happens with this LAAS General Manager transition, it applies to LA City Animal Services only, not County DACC.

Other shelters in the region are separate, too

Even beyond City and County, Los Angeles County’s own countywide directory lists other animal-control and shelter systems operating separately, including Pasadena Humane, SEAACA, Long Beach Animal Care Services, and Burbank Animal Shelter. This is why public confusion is so common. When people do not understand which agency covers which city, contract area, or jurisdiction, accountability gets muddied, and it becomes harder to know where to direct concern, advocacy, foster offers, volunteer energy, and rescue support.

 

A practical guide to who covers what

LA City Animal Services
Six shelters: East Valley, Harbor, North Central, Chesterfield Square / South LA, West Los Angeles, West Valley. Main line: 888-452-7381. Shelter locator and city shelter addresses are listed on the LAAS site.

LA County Animal Care and Control
Seven care centers: Agoura, Baldwin Park, Castaic, Carson/Gardena, Downey, Lancaster, Palmdale. South County Communication Center: 562-940-6898. North County Communication Center: 661-940-4191.

Pasadena Humane
361 S. Raymond Ave., Pasadena, CA 91105. 626-792-7151.

SEAACA
9777 Seaaca Street, Downey, CA 90241. 562-803-3301.

Long Beach Animal Care Services
7700 E. Spring St., Long Beach, CA 90815. 562-570-7387.

Burbank Animal Shelter
1150 N. Victory Pl., Burbank, CA 91502. 818-238-3340.

 

What this moment should mean

Former LAAS executive director Ed Boks has been publicly arguing that the problems at LAAS are not just about personalities. He has framed them as structural problems involving accountability, collaboration, and whether the department is truly willing to work with volunteers, donors, rescues, and outside expertise. In one piece focused specifically on LAAS, he explicitly called for stronger community collaboration and for accepting help from volunteers and animal welfare experts. That is commentary, not official City policy, but the broader point is worth taking seriously.

As a New Hope Partner, we want LA Animal Services to succeed. LAAS itself describes New Hope partners as private nonprofit rescue organizations that work with the department to save the lives of its most vulnerable animals. That is exactly why this moment should be handled with clarity and partnership, not rumor and confusion.

What we need from the City is useful communication. We need the public to know who is leading the department. We need staff and volunteers to know what direction the department is moving in. We need rescue partners to have a clear point of contact and a clear sense of whether collaboration is being expanded or narrowed. We need the public to understand that sheltering problems are systemic and operational, not a cartoon story about whether frontline workers care.

We also need to stop wasting the knowledge already inside the system. Volunteers, fosters, rescue partners, and the people who spend repeated time with individual dogs often hold valuable longitudinal information about behavior, stress, handling, social patterns, and adoptability. That kind of real-world observation should not be treated as disposable. It should be integrated more meaningfully into how the system communicates about animals and moves them toward safe outcomes.

If there is a new permanent General Manager for LA City Animal Services, the City should clearly say so, identify who was chosen, explain the process, and tell the public what comes next. This is how public institutions build trust and how communities learn to support them effectively.

Staff deserve clarity. Volunteers deserve clarity. Rescue partners deserve clarity. The public deserves clarity. And the animals certainly deserve the stability that should come with strong, transparent leadership.

Let’s hope for the best for the animals and all of the people who care for and about them!

Sources:

LA Animal Services, “Read Our Story”, LA Animal Services, “Shelter Search”, LA Animal Services, “I’ve Found a Pet”, Mayor Karen Bass, June 1, 2023 appointment announcement for Staycee Dains and June 26, 2023 statement on City Council confirmation, City Clerk / Mayor transmittal on Annette Ramirez’s interim extension, Los Angeles County Department of Animal Care and Control, “Service Areas and Jurisdictions”, Los Angeles County Department of Animal Care and Control, “Leadership Team”, Los Angeles County, “Animal Control & Shelter Services” directory, Pasadena Humane contact page, SEAACA website / care center info, Long Beach Animal Care Services contact page, Burbank Animal Shelter official page, Los Angeles Times, August 16, 2024, Los Angeles Times, December 2, 2024, Los Angeles Times, May 30, 2025, Ed Boks, Animal Politics