Be Angry, But Be Accurate: How to Fight for Shelter Dogs Without Feeding Shelter Myths

Be Angry, But Be Accurate: How to Fight for Shelter Dogs Without Feeding Shelter Myths

People should be angry about what is happening to dogs in overcrowded, underfunded shelter systems.

They should be angry about preventable deaths, weak leadership, poor communication, lack of transparency, and a system that too often waits until a crisis hits before asking the public to care.

The internet is full of claims that sound righteous, feel satisfying, and spread quickly, but some may not actually help dogs. Some are even half-true. Some are badly oversimplified. Some take a real issue and stretch it into an unproven conclusion. Once that happens, the conversation gets weaker, not stronger.

If we truly care about animals, we need to care about facts, too. We need to question the system, challenge leadership, demand accountability, and push for better outcomes. But we also need to understand what shelters are, what frontline workers are actually dealing with, and where our outrage should be directed if our goal is to save lives. That is a continuation of the point we recently made at Beezy’s Rescue: open-intake shelters are not the enemy (Beezys Rescue).

One of the biggest problems in this conversation is that people keep reducing very different parts of the sheltering world to a single, simple villain narrative. But open-intake and limited-intake organizations do not operate under the same obligations. Shelter Animals Count defines open-intake organizations as those required by government contract to accept all animals from a service area. Limited-intake organizations can choose which animals they accept and are not required to take animals from the public. This difference shapes everything from intake pressure to live outcome rates to how quickly a facility can be pushed past humane capacity. (Shelter Animals Count)

That is why one of the first myths we need to dispel is the idea that shelters are simply choosing death because they do not care. Some shelters are failing animals. Some systems are being mismanaged. Some leaders deserve rigorous public scrutiny. But open-intake shelters are also often legally or contractually required to absorb the results of community failure: loose dogs, abandoned pets, owner surrenders, cruelty seizures, medical cases, bite cases, and animals no one else is willing or able to take. When people call these places “kill shelters” as if that explains the crisis, they often erase the intake burden that brought those animals there in the first place. (Beezys Rescue)

Another persistent myth is that shelters receive more grant funding for euthanizing dogs. I have not found evidence of a standard “more euthanasia equals more money” model in the major national shelter grant opportunities reviewed. For example, the ASPCA’s 2025 National Shelter Grants Initiative funds animal outcomes, animal psychological health, and access to veterinary care. These categories do not support the claim that shelters are financially rewarded for killing animals. That does not mean every shelter communicates clearly about money, allocates funds wisely, or deserves blind trust. It does mean people should stop repeating a dramatic claim as an established fact when the underlying evidence does not support it. (ASPCApro)

That point connects to another myth: that directors and executives are all just getting rich while dogs die. Executive pay can and should be questioned. Public shelter salaries are matters of public record. Nonprofit compensation is also not hidden from scrutiny. The IRS requires organizations filing Form 990 to list current officers, directors, trustees, certain key employees, and the five highest-compensated current employees above the reporting threshold. So yes, ask what leaders are paid. Yes, compare that compensation to performance, size, scope, and outcomes. But do it through records, not rumor. “I heard someone made a fortune” is gossip until documented.

There is also a deeply ugly myth that the people who perform euthanasia are cold, cruel, or animal-hating. Available guidance and research point in the opposite direction. The ASPCA states that euthanasia should be performed only by skilled professionals trained and certified to administer an injectable euthanasia solution. The Association of Shelter Veterinarians says animals selected for euthanasia must be provided with a physically and emotionally humane, dignified death and notes that sedation is recommended in most circumstances. On the human side, a 2015 systematic review found that personnel directly engaged in euthanasia reported higher work stress and lower job satisfaction, and a 2024 study in the Journal of Shelter Medicine and Community Animal Health found high burnout and secondary traumatic stress among surveyed shelter staff, even alongside high job satisfaction. That is not the profile of a workforce that does not care. It is the profile of a workforce carrying a severe emotional load. (ASPCA)

That does not mean every staff member handles every situation well. We are all humans, some of us working tough jobs. It does not mean all criticism of shelter practice is unfair. It does mean the lazy internet stereotype is wrong. Frontline workers should be held to humane standards, properly trained, adequately supervised, and supported. But turning them into cartoon villains for doing one of the hardest jobs in animal welfare is not justice. It is displacement. (Shelter Veterinary Outreach)

Another myth that persists is that every dog euthanized was healthy, safe, and easily adoptable. Sometimes, that is the public narrative because a dog looked normal in a single photo or a brief video. But that is not the same as being medically sound, behaviorally safe, legally clear, or realistically placement-ready. The ASPCA reports that in 2024, shelters continued to face a capacity crisis driven by too many animals, too few adoptions, staffing and veterinary shortages, longer lengths of stay, and a growing proportion of animals with greater medical and behavioral needs. Most animals entering shelters came in as strays, followed by surrendered pets whose owners faced barriers to keeping them. Those facts do not make euthanasia acceptable. They do make the reality more complicated than “they killed a perfectly healthy dog for no reason.” (ASPCA)

Related to that is the myth that empty kennels automatically prove euthanasia was unnecessary. Capacity is not just a kennel count. Shelter Animals Count, citing the Koret Shelter Medicine Program at UC Davis, defines capacity for care as an organization’s ability to meet the needs of every animal admitted, taking into account safe, species-appropriate housing, population balance, length of stay, and staffing levels. So a visibly open kennel does not automatically mean a shelter has the staffing, disease-control capacity, housing type, behavioral support, or operational stability to safely hold every dog people are talking about. A snapshot is not the same as a serious capacity analysis. (Shelter Animals Count)

There is also the myth that rescues could save all of them if they really cared. Rescue organizations play an enormous lifesaving role. Fosters matter. Transfers matter. Pulling dogs matters. But limited-intake organizations are not subject to the same obligations as open-intake shelters. Most rescues can choose which dogs they take, while open-intake facilities often cannot. So while it is fair to push rescues, shelters, and leaders to collaborate better, it is neither fair nor realistic to pretend that foster-based rescue can absorb every failure of public sheltering on its own. (Shelter Animals Count)

And then there is the broadest myth of all: that the entire crisis can be explained by one evil worker, one overpaid director, or one bad shelter. Bad leadership exists. Poor policy exists. Harmful decision-making exists. These issues should be confronted directly. But the broader data show a system under strain, not a single, simple cause. The ASPCA reports that 4.2 million shelter animals were adopted in 2024, while approximately 607,000 were euthanized, and that not enough animals are being adopted to significantly reduce shelter populations nationwide. The same source points to housing barriers, lack of affordable veterinary care, staffing shortages, and growing medical and behavioral complexity as part of the ongoing crisis. This is not a story that can be fixed with one villain or one angry post made online. (ASPCA)

So where should the anger go?

It should go toward demanding honest public communication. It should go toward questioning whether leadership is competent, transparent, and capable of humane population management. It should go toward asking whether facilities are operating within their capacity to provide care. It should go toward pushing for better shelter medicine, protocols, staffing, volunteer support, foster pipelines, stronger rescue coordination, and more truthful public reporting on intake, outcomes, length of stay, and euthanasia categories. It should also go upstream, toward the conditions that keep flooding shelters in the first place: abandonment, lack of containment, poor access to veterinary care, housing barriers, and too few people willing to foster or adopt. (Shelter Animals Count)

And that is the part people do not always want to hear: if you care about dogs, your outrage has to be more useful than online certainty.

Fact-check before you repost.

Review the records before you repeat the claim.

Ask whether a number is documented or merely emotionally satisfying.

Support the workers doing humane, difficult, underappreciated labor.

Question the system hard.

Question leadership hard.

Adopt. Foster. Volunteer. Educate. Donate carefully. Show up for dogs in the real world, not just in the comments.

Not every criticism of sheltering is a myth. Far from it. High euthanasia numbers should disturb people. Poor communication should be challenged. Mismanagement should be exposed. But not every viral claim is a fact either, and animals are not helped when public grief turns into misinformation.

Be angry because you care.

Just be accurate enough so your anger can do some good.

 

Beezy’s Rescue. Open-Intake Shelters Are Not the Enemy, They Carry the Burden. Beezys Rescue

ASPCApro. 2025 ASPCA National Shelter Grants Initiative. 

Internal Revenue Service. Form 990 Part VII – Reporting Executive Compensation. 

ASPCA. Position Statement on Euthanasia. 

Association of Shelter Veterinarians. Position Statement: Euthanasia of Shelter Animals.

Scotney RL et al. A Systematic Review of the Effects of Euthanasia and Occupational Stress in Personnel Working with Animals. Occupational Medicine (2015).

Wolf PJ et al. Measures of Well-Being in U.S. Animal Shelter Staff During and Following the Coronavirus Pandemic.Journal of Shelter Medicine and Community Animal Health (2024).

Shelter Animals Count. Animal Welfare Glossary. 

Shelter Animals Count. Shelter Capacity: It’s not just about number of kennels. 

ASPCA. U.S. Animal Shelter Statistics. 

Leadership Is Changing Again at LA Animal Services in California

Leadership Is Changing Again at LA Animal Services in California

Leadership at LA Animal Services May Be Changing Again. The Public Deserves Clarity, and the System Deserves Support.

 

LAAS Website: https://www.laanimalservices.com

 

We understand volunteers were recently told that leadership at LA Animal Services may be changing again. If that is true, the broader public should also receive clear, direct communication about what is happening and what comes next.

As of April 8, 2026, official public-facing materials were still identifying Annette Ramirez as Interim General Manager, including a March 5, 2026, LAAS release and a City Clerk council file on her 2025 interim extension that still showed as pending in committee.

We talk a lot about transparency because it helps the public understand how to support the system, the staff, the volunteers, the rescue partners, and ultimately the animals.

It also helps push back on the lazy and harmful narrative that shelter workers simply do not care, when in reality, public sheltering is shaped by staffing, funding, policy, intake pressure, leadership, and the structure of the system itself.

LA Animal Services’ own public materials say the department is committed to open and honest communication and complete transparency.

 

Why leadership at LAAS matters so much

LA Animal Services is not a small department. According to LAAS, it was established in 1863, operates six shelters, serves approximately 60,000 animals annually, responds to more than 20,000 emergency calls each year, and has 66 Animal Control Officers covering 468.7 square miles. LAAS also describes itself as one of the largest municipal shelter systems in the United States. When a department operating at that scale enters another leadership transition, that is not a minor internal personnel matter. It affects public service, field response, shelter operations, rescue coordination, volunteer engagement, and public trust.

 

A short timeline of the current leadership picture

Mayor Karen Bass announced on June 1, 2023, that she had selected Staycee Dains as the new General Manager of LA Animal Services following a nationwide search, and the Mayor’s office said the appointment would then go to the committee and City Council for confirmation. On June 26, 2023, Mayor Bass publicly applauded the City Council’s unanimous vote confirming Dains as General Manager.

That leadership chapter did not last. The Los Angeles Times and NBC Los Angeles reported in December 2024 that Dains had been on paid leave since August 2024 and that she resigned effective November 30, 2024, with Annette Ramirez stepping back in as interim. That reporting matters because it helps explain why the public remains unclear about who is actually leading the department and whether the permanent appointment process has now been completed.

 

“LA shelters” is not one single system

One of the biggest public misunderstandings in this space is structural: people often say “LA shelters” as if all shelters in Los Angeles operate under one chain of command. They do not.

LA Animal Services = City of Los Angeles

LA Animal Services is the City of Los Angeles department. It operates the six City shelters:

  • East Valley
  • Harbor
  • North Central
  • Chesterfield Square / South LA
  • West Los Angeles
  • West Valley

LAAS also makes an important distinction that the public often misses: you can adopt from any LAAS shelter, but found-pet intake is routed by service area. LAAS says that if you can temporarily care for a found pet under its Shelter-at-Home program, you should notify the closest LAAS center, send photos, and have the animal scanned for a microchip within the first four hours. If you cannot keep the animal temporarily, LAAS says to bring the pet to the shelter nearest to where it was found. LAAS also directs people to call 888-452-7381 for dangerous or loose animals and animal cruelty complaints.

There is another wrinkle that makes this even more confusing: some LAAS service-area pages include communities adjacent to, or associated with, City service zones. For example, the West Los Angeles service-area page lists areas including Beverly Hills, Venice, and Westchester, while the Chesterfield Square / South LA page lists a long range of neighborhoods from Koreatown to West Adams to South Los Angeles. The safest public advice is simple: if you want to adopt, go to any LAAS shelter; if you found an animal, check the correct service area or call first.

Los Angeles County Animal Care and Control = a separate department

By contrast, the Los Angeles County Department of Animal Care and Control is a completely separate agency. County DACC says it provides animal care and control services for all unincorporated County areas, 45 of the 88 incorporated cities in Los Angeles County, and even the City of Thousand Oaks in Ventura County. It operates seven animal care centers:

  • Agoura
  • Baldwin Park
  • Castaic
  • Carson / Gardena
  • Downey
  • Lancaster
  • Palmdale

County DACC is led by Marcia Mayeda, who the department says has served as director since July 2001. That means whatever happens with this LAAS General Manager transition, it applies to LA City Animal Services only, not County DACC.

Other shelters in the region are separate, too

Even beyond City and County, Los Angeles County’s own countywide directory lists other animal-control and shelter systems operating separately, including Pasadena Humane, SEAACA, Long Beach Animal Care Services, and Burbank Animal Shelter. This is why public confusion is so common. When people do not understand which agency covers which city, contract area, or jurisdiction, accountability gets muddied, and it becomes harder to know where to direct concern, advocacy, foster offers, volunteer energy, and rescue support.

 

A practical guide to who covers what

LA City Animal Services
Six shelters: East Valley, Harbor, North Central, Chesterfield Square / South LA, West Los Angeles, West Valley. Main line: 888-452-7381. Shelter locator and city shelter addresses are listed on the LAAS site.

LA County Animal Care and Control
Seven care centers: Agoura, Baldwin Park, Castaic, Carson/Gardena, Downey, Lancaster, Palmdale. South County Communication Center: 562-940-6898. North County Communication Center: 661-940-4191.

Pasadena Humane
361 S. Raymond Ave., Pasadena, CA 91105. 626-792-7151.

SEAACA
9777 Seaaca Street, Downey, CA 90241. 562-803-3301.

Long Beach Animal Care Services
7700 E. Spring St., Long Beach, CA 90815. 562-570-7387.

Burbank Animal Shelter
1150 N. Victory Pl., Burbank, CA 91502. 818-238-3340.

 

What this moment should mean

Former LAAS executive director Ed Boks has been publicly arguing that the problems at LAAS are not just about personalities. He has framed them as structural problems involving accountability, collaboration, and whether the department is truly willing to work with volunteers, donors, rescues, and outside expertise. In one piece focused specifically on LAAS, he explicitly called for stronger community collaboration and for accepting help from volunteers and animal welfare experts. That is commentary, not official City policy, but the broader point is worth taking seriously.

As a New Hope Partner, we want LA Animal Services to succeed. LAAS itself describes New Hope partners as private nonprofit rescue organizations that work with the department to save the lives of its most vulnerable animals. That is exactly why this moment should be handled with clarity and partnership, not rumor and confusion.

What we need from the City is useful communication. We need the public to know who is leading the department. We need staff and volunteers to know what direction the department is moving in. We need rescue partners to have a clear point of contact and a clear sense of whether collaboration is being expanded or narrowed. We need the public to understand that sheltering problems are systemic and operational, not a cartoon story about whether frontline workers care.

We also need to stop wasting the knowledge already inside the system. Volunteers, fosters, rescue partners, and the people who spend repeated time with individual dogs often hold valuable longitudinal information about behavior, stress, handling, social patterns, and adoptability. That kind of real-world observation should not be treated as disposable. It should be integrated more meaningfully into how the system communicates about animals and moves them toward safe outcomes.

If there is a new permanent General Manager for LA City Animal Services, the City should clearly say so, identify who was chosen, explain the process, and tell the public what comes next. This is how public institutions build trust and how communities learn to support them effectively.

Staff deserve clarity. Volunteers deserve clarity. Rescue partners deserve clarity. The public deserves clarity. And the animals certainly deserve the stability that should come with strong, transparent leadership.

Let’s hope for the best for the animals and all of the people who care for and about them!

Sources:

LA Animal Services, “Read Our Story”, LA Animal Services, “Shelter Search”, LA Animal Services, “I’ve Found a Pet”, Mayor Karen Bass, June 1, 2023 appointment announcement for Staycee Dains and June 26, 2023 statement on City Council confirmation, City Clerk / Mayor transmittal on Annette Ramirez’s interim extension, Los Angeles County Department of Animal Care and Control, “Service Areas and Jurisdictions”, Los Angeles County Department of Animal Care and Control, “Leadership Team”, Los Angeles County, “Animal Control & Shelter Services” directory, Pasadena Humane contact page, SEAACA website / care center info, Long Beach Animal Care Services contact page, Burbank Animal Shelter official page, Los Angeles Times, August 16, 2024, Los Angeles Times, December 2, 2024, Los Angeles Times, May 30, 2025, Ed Boks, Animal Politics